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IBHS Bowling Competition 2007 |
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IBHS Members Celebrate Oktoberfest in Style! |
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1,000 Day Countdown to World Expo 2010 Shanghai |
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IBHS members and their families climbed to new heights
on Sunday 5 August 2007 to celebrate the benchmark date of
just 1,000 days to the opening of World Expo 2010 Shanghai.
In cooperation with Shanghai Municipal Tourism Administration Commission
(SMTAC) the Lupu bridge was chosen as it links the two sides of Shanghai, Puxi and
Pudong and overlooks key areas of the rapidly developing area being prepared
for the World Expo.
An enjoyable family morning was enjoyed by all that took part and certificates
marking this key date were presented.
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| SMTAC Chairman Dao Shu Ming presents Dominic Brennan, IBHS Board Member
and General Manager of the Holiday Inn Downtown with the climb certificate |
Certificate presentation |
Daniel Fang Deputy General Manager City Hotel Shanghai with his daughter |
Patrick Chen Assistant Director SMTAC (3rd left) with the IBHS group |
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JW MARRIOTT HOTEL HOSTS IBHS MEMB ERS PRIOR TO MAMA MIA SHOW |
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Shanghai, China, July 27, 2007 每Members of the International Branded Hotels Shanghai (IBHS) recently gathered at JW Marriott Hotels* JW*s Lounge Bar to experience the bar*s new champagne concept prior to attending the Shanghai Grand Theatre*s latest stage show - the world acclaimed Mama Mia.
The IBHS represents some of the best 4 and 5 star international hotels in Shanghai with 56 hotels and over 15,000 rooms across the city.
More than 40 IBHS members and guests were invited to the JW Marriott Hotel for pre-theatre drinks, followed by dinner after the show. The hotel*s ideal location to the Shanghai Grand Theatre was the perfect choice for this event.
Mama Mia has wowed audiences around the globe and this is the first time that the production has come to China.
With so many of Shanghai*s hotel general managers attending the show it was a great opportunity for them to be able to go back and recommend the show to their own guests.
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| Crowne Plaza General Manager Christopher Lajus & Liza Chang |
Mr. & Mrs. Stephen Alexander (Howard Johnson Plaza), Mr. Akram Tourma (Le Meridien Shanghai) and Mr. & Mrs. Dominic Brennan (Holiday Inn). |
JW Marriott Hotel General Manager & Howard Johnson's Florain Heiner & Mrs Heiner |
JW Marriott Hotel General Manager Andrew Houghton & Mrs Houghton |
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| JW Marriott Hotel General Manger Andrew Houghton , Mrs Mueller & Mr Thomas Mueller, General Manager, Four Points by Sheraton |
Portman Ritz Carlton's Hoss Vetry (2nd left). Westin Hotel General Manager Peter Alatsas, JW Marriott Hotel, Andrew Houghton |
Renaissance YuYuan General Manager Mak Djalali, Mrs Djalali & JW Marriott Hotel General Manager Andrew Houghton |
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HOSPITALITY LEADERS IDENTIFY A NEED FOR A PROACTIVE CAMPAIGN TO BRING BACK THE ROMANCE OF OLD SHANGHAI |
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Strong collaboration between government and private sectors is needed to boost tourism arrivals to Shanghai in 2007 - 2010
10 July 2007 - SINGAPORE (HSMAI ASIA PACIFIC) - The Hospitality Sales & Marketing Association International (HSMAI) Asia Pacific Chapter in partnership with the International Branded Hotels of Shanghai (IBHS) organized a full day conference that took a critical look at key issues facing the hospitality and tourism sectors in Shanghai.
As part of the HSMAI APAC's conference series for 2007, ASIA CONNECT - Shanghai was presented for the first time in China. Delegates including General Managers, Directors of Marketing & Sales and Human Resource Directors gathered at the Hua Ting Hotel & Towers on 29 June in a bid to address several challenging issues.
The ASIA CONNECT - Shanghai agenda was focused on three key themes
Managing well in the face of HR & other employee staffing issues
Keeping your balance in an over supply market
'Destination Branding' - Creating new demand
In an welcome address by Michael Meade, Senior VP, Sales & Marketing, Jin Jiang Int'l Hotel Management Company Ltd and founding board member of HSMAI Asia Pacific, Meade emphasized that, ※HSMAI*s key role is to provide resources to support hospitality sales and marketing professionals at all levels if their career and by hosting Asia Connect in Shanghai together with IBHS, we have created a forum where industry issues can be addressed and opportunities explored.§
The keynote presentation by Robert A. Gilbert , CHME, CHA, President & CEO of HSMAI on 'Preparing for Your New Competitive Landscape*, Gilbert highlighted on global tourism trends and China*s share in tourism arrivals. Recent statistics gathered from sources including UNWTO and Hotel Benchmark 每 Smith Travel Research on the market performance of hotels in key Asia Pacific cities seem to indicate that Shanghai was losing out to other designation markets like Tokyo, Kuala Lumpur, Hong Kong, Singapore and Mumbai in terms of the growth in occupancy (OCC) and in average rate (ADR) for the full year 2006 as compared to 2005. According to the HotelBenchmark, even Beijing registered a growth of 10% in ADR, while Shanghai*s ADR was almost unchanged and its OCC declined by 2.7%.
Gilbert offered 10 ways to prepare for what he envisages could be a buyers market just on the horizon and said, ※ 1. Build the best team in the market, 2. Know your customer, 3. Perfect your strategic planning process, 4. Key Account Management, 5. Plan by marketing segment, 6. Distribution & Channel Management, 7. Revenue Mangement, 8. Prospecting, 9. Be a leader, 10. Everybody sell 每 Sales & Marketing is a disapline, not a department.§
Key findings from an industry survey launched in May entitled, &What Keeps You Up At Nights?' was presented by William Hall, GM, Hotel Equatorial Shanghai and Chairman of IBHS. ※The purpose of this survey was to gain a better understanding on what the key concerns are for hospitality professionals in Shanghai§, said Hall. He added, ※We noted three common themes coming through in the survey response which included &manpower challenges*, the &changing competitive landscape* due to Shanghai*s huge increase in new room supply for 2006- 2009 and the need for a &creative destination marketing campaign* to generate new demand and repeat visits to our city.§
Yeoh Siew Hoon , Founder - SHY Ventures and WIRED in Travel (WIT), a guest speaker at Asia Connect shared her thoughts on how lifestyle trends & the new consumer behaviour are reshaping the way hospitality sales & marketing professionals should market to a new breed of customers. Yeoh said, ※Our future depends on being wired to the future consumer in every sense of the word 每 wired to their changing needs and desires and wired to them through all communication channels. We have to think of ways to engage these digital natives who live in virtual worlds, play video games and spend more time on social networking sites like MySpace, YouTube and Facebook than in school halls.
Yeoh also touched on the need be in tune with societal issues and emphasized that savvy marketing professionals could appeal to this cause-sensitive market with the right message and value proposition. She said,§ There are some who believe that the climate change issue will also affect the way people travel and how they will choose their destinations and hotels. We need to help our customers make informed choices by being informed ourselves.§
In a panel discussion moderated by Michael Meade, featuring panel members William Hall, GM of Hotel Equatorial Shanghai, Robert Gilbert, President & CEO of HSMAI and John Northen, GM - Renaissance Shanghai Zhongshan Park, the group shared their views on ways to cope in a buyer's market and ideas on creating new demand for 'Destination - Shanghai'. ※The discussion on Supply & Demand in Shanghai was very timely and drew a lot of attention and interaction with the audience§, said Meade. The salient points coming out this session were, &With Shanghai seeing another 45 new international brand hotels opening between 2006 and 2009, while the current pace of demand sits at less than half the rate of supply growth, it*s easy to understand the concern among hotel operators in Shanghai*
The focus of the panel was to explore ways to increase the ※pie in Shanghai§. In particular the need for a cooperative approach between the industry and the tourism authorities was seen as essential to increase the leisure and MICE markets. It was also considered a priority for hotels to increase their weekend and ※Golden Holiday§ leisure business.
Northen said, ※We need to be proactive in addressing these issues and think &Big Picture*. Shanghai needs to create a persona that captures the essence of a desirable destination. We need to bring &Romance* into the picture.§ The audience agreed that the allure of Shanghai was somehow missing and that by bringing back some of the fond memories of &Old Shanghai* could make her shine once again.
The final session of the day entitled, &Battle for the Best* moderated by Christine Toguchi, Managing Director 每 HSMAI Asia Pacific & MacroVision Network Pte Ltd included panelists Angeli Kwauk, Director of Human Resources - Grand Hyatt Shanghai, Lawrence Lee, Sr. Vice President, Human Resources - Jin Jiang International Hotel Management Co. Ltd., Lucas Peng, Managing Director- IFH Asia Pacific and Andrew Chan, General Manager of TMS Asia Pacific.
HR issues ranked as one of the top challenges faced by those responding to the survey and while some questioned the link between HR and Marketing, it soon became apparent in this discussion that marketing played a key role at various stages from talent acquisition, employee engagement through to retention and development.
Lawrence Lee of Jin Jiang Hotels said, ※ I believe strongly in HR Marketing. In HR, there is a constant need to achieve the 3 Cs#.Communicate, Connect, Convince. When we are able to do this effectively, we can see better results.§
Agreeing with Lee*s comments, Angeli Kwauk said that the underlying principles of marketing and sales are applicable in HR management and development. Starting out in Sales before moving into a HR role for Angeli, proved to be useful in today*s marketplace.
Lucas Peng of IFH Asia Pacific reflected on when he was first recruited by Hyatt during his early years in the hospitality industry. ※Hyatt was regarded as one of the best organizations to join and once on board, I was immersed in the organization*s culture, which involved spending time in all areas of the hotel, not just sales.§
In addressing the concerns over the huge talent crunch and the problems associated with staff retention, the group stressed the need to better understand what motivates and inspires people to want to stay with an organization. Furthermore, there was a need to know more about the new generation of employable people called, 'Gen Y'. Andrew Chan of TMS Asia Pacific said, ※Gen Y people are typically below the age of 30. This generation is not looking for a job and a boss, they want a mentor and a career.§ All agreed that employees are like customers, the most valuable ones are the hardest to find and the most difficult to keep.
Moving forward#HSMAI will meet with IBHS to explore the formation of a Shanghai-based HSMAI China chapter to assist in market development and to address the issues raised at Asia Connect 每 Shanghai.
Special thanks to a dedicated board of directors, marketing partners (IBHS), chapter sponsors, Abacus International Pte Ltd, SynXis, Hospitality Marketing Concepts (HMC), event sponsors, IFH Asia Pacific and TMS Asia Pacific, Asia Connect and other HSMAI initiatives are now available in the Asia Pacific Region. Asia Connect Singapore will be held on Oct. 5 and Asia Connect Macau will be staged at the new Venetian Macau on Oct. 10, 2007.
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IBHS Members and Sponsors tee off to a Grand Day at the 4th IBHS Charity Golf Tournament |
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IBHS and EmporioAsia partner to develop Shanghai's largest recruiting portal for the hotel sector |
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SHANGHAI (March 28, 2007) – International Branded Hotels of Shanghai, the union of the 46 finest 4 and 5-star International hotels, has partnered with EmporioAsia, one of China’s leading interactive marketing agencies to launch a brand new career website www.9djob.com on March 28th, 2007 to help in the recruitment for this fast growing hospitality sector in Shanghai.
In the run up to Shanghai’s World Expo 2010 another 20,000 international hotel rooms will open and together with competition from other sectors the international hotels are being challenged to fill those jobs. Rather than compete amongst themselves the 46 finest International hotels in Shanghai are now working and cooperating together for the benefit of this exciting industry. The result is www.9djob.com, an exciting bilingual website with various information including hotel jobs, recruiting news, industry trends and even interview tips
www.9djob.com- 9d in Mandarin sounds like “Jiu Dian” or hotel. In Shanghainese 9d or “Jiu Di” is exactly the same as the pronunciation of hotels. Member hotels will have their own section on this portal to list out all positions available at their hotels and give up to date information on the positions available. The listings can be updated at any time giving fast, instant access to internet users. Plus hotels can search for candidates from the large database of resumes held on this portal. Candidates looking to join this major sector of hospitality will have instant access to the latest jobs available. Moreover, they will have their own areas on this portal to write their resumes and submit these resumes to the hotels.
“The demand for quality staff has never been so high with existing and hotels due to open looking near and far to recruit team players to join this exciting industry,” said Mr. William Hall Chairman of the IBHS. “Shanghai is becoming a world city and this new initiative will be a great platform for those from around the world to view openings and new careers available in Shanghai,”
“9djob.com will be the largest and most powerful portal online for jobs in the hotel sector in Shanghai and in China,” said Mr. Vincent F. Kobler CEO of EmporioAsia. “It will be a first for both the hotel sector and the online sector in China and will take online hotel recruiting to another level. EmporioAsia is proud to be a part of this very interesting venture to develop the hotel sector in Shanghai and in China.”
About the IBHS
The IBHS (International Branded Hotels of Shanghai) unites the best 4 and 5 star international hotels in Shanghai with 46 hotels and over 18,000 guest rooms. The IBHS is a division of the Shanghai Hotel Industry Association. Meeting on a regular basis since 1993 with initially 9 member hotels, the IBHS has been able to exchange ideas and network not only amongst themselves but also with key agencies such as Shanghai Municipal Tourism Administrative Commission and International bodies like the ICCA - International Congress & Convention Association.
For more information on IBHS, please visit: www.cometoshanghai.com
About EmporioAsia
EmporioAsia is one of China's leading interactive marketing agencies. EmporioAsia helps its clients build their businesses and brands through high impact interactive marketing campaigns. Some of EmporioAsia's clients include Bayer, LVMH, Hyatt, Colgate Palmolive, Thai Airways, Parrot, China Eastern Airlines, Shangri-la, Hilton, InterContinental and Accor.
EmporioAsia, a North American managed company, consists of an International team of creative, design, technology and marketing professionals and is counseled by a high-caliber advisory board. Founded in 1999, EmporioAsia is based in Shanghai, China.
For more on EmporioAsia, please visit: www.emporioasia.com
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Pictured above from left: Janet Yang, Chairwoman of the IBHS HR Association, William Hall, Chairman of the IBHS and Vincent F. Kobler, CEO of EmporioAsia |
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IBHS Hotels Sing Their Hearts Out for the Second Time! |
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The 2nd IBHS Karaoke Competition was held in March 2007
with over 30 member IBHS hotels taking part in the two semi finals
and the final being held on the 26 March, 2007 at the prestigious
Lyceum Theatre Shanghai.
The 10 finalists together with their supporters gave their very best in an
atmosphere that was both fun and very enjoyable. Certainly the standard
of performance had risen dramatically since our inaugural competition held last
year.
A great afternoon enjoyed by all, the photos below just sum it all up.
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The Eton Hotel, Shanghai grand opening on March 1, 2007. |
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The Eton Hotel, Shanghai grand opening on March 1, 2007. Nearly 400 guests from Philippine and all levels of government and all circles participated its Grand Opening Ceremony and witnessed the auspicious occasion.
The Eton Hotel, Shanghai is truly an International Deluxe, Business Hotel and will be the flagship for future hotel investments in China in areas such as Dalian, Xiamen, Shenzhen and Beijing.
The Eton Hotel has a lot of interesting features, which allow the guest to discover something new on each visit. This is what we mean when we say ※Discover Eton!§
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| Dr. Lucio Tan (center) was dotting eyes of lions. |
Dr. Lucio Tan & Mrs Carmen Tan (center) pose during the Lion Dance Performance. |
Mr. Paul R. Gill, General Manager of the Hotel (right) posed with invited guests |
Mr. Paul R. Gill was delivering a speech during the opening ceremony. |
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| Mr. Kang Hui Jun, Vice Magistrator of Pudong New Area was delivering a speech during the opening ceremony. |
Dr. Lucio Tan, Chairman of Eton Group proposes a toast. |
Dr. Lucio Tan & Mrs Carmen Tan (center) were taking photo with guests |
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From right to left:
Mr. Biao Ang President of Philippine Bussines Association
Mr. Jesus I Yabes General Consul of Pyhilippins Consulate in Shanghai
Dr. Lucio Tan Chairman of Eton Ggoup
Mrs. Carmen Tan
Mr. Xu You Sheng Vice Director of State Department
Mr. Kang Kui Jun Vice Magistrator of Pudong New Area
Mr. Zhu Ming Mayor of Quanzhou
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